We only collect personal information that is reasonably necessary for us to perform our functions. This may include:
We collect your personal information in a number of ways including:
Your personal information may be used by in a number of ways including but not limited to:
We may use your personal information for additional purposes related to the purposes listed above. We will not use your personal information other than for:
We may contract out some of our functions such as mailing, settlement services or identification verification to external service providers from time to time.
Only in those instances will we disclose relevant personal information to those providers.
We may also disclose your information to companies within the group so that products and services may be offered. Where we have obtained your approval to conduct credit checks, we may obtain personal information from or disclose personal information to credit reporting agencies.
You may request access to the personal information that we hold about you or request correction to personal information that we hold. Subject to the limited circumstances set out below, we will endeavor to process your request in a reasonable time. In order for us to process your request we will need to verify your identity and, in some circumstances, we may need to charge an administrative fee, of which we will inform you in advance.
In the event that we refuse you access to your personal information, we will provide you with an explanation for that refusal. These reasons may include:
Aerapass stores personal information in an encrypted database on our servers. We will take reasonable steps to protect personal information from loss, misuse, unauthorised access, modification or disclosure.
We will collect some information from you when you visit the Aerapass website. Your use of the facilities and services available through the website will determine the amount and type of information that we will collect about you. Some of this information will not be personal information because it will not reveal your identity.
The only personal information which we collect about you when you use the website is what you tell us about yourself; for example, by completing an online form such as an application form or by asking for a disclosure document for our products or by sending us an email. We will record your email address if you send us an email.
Aerapass may make changes to this Privacy Statement from time to time for any reason and will make concerted efforts to update the website in a timely manner.
If you would like more information about how we manage your personal information, please contact us on +852 8191 4085, or write to us at the following address:
30C Morrison Plaza
5-9 A Morisson Hill Road
Wan Chai, Hong Kong